Returns

We are here to help!

To ensure proper processing, please make all claims to returns@wellmadeusa.com and include the following:

  • Invoice#
  • Company name
  • Address
  • Phone#
  • Style#
  • Quantity
  • Color
  • Reason
  • Picture

 

Return Policy

    • REFUNDS ARE NOT AVAILABLE- store credit only
    • All promotional and sale items are final sale
    • All returns/ exchanges/ damaged items must be notified within 7 business days upon receipt
    • Any returns without an issued RMA# will not be honored under any circumstances. Discretion is advised
    • We are not responsible for any lost packages for all returns. Using a carrier service that provides tracking and insurance is recommended
    • Customers will assume all return shipping costs
    • A 20% restocking fee will applied for all returns and exchanges made after 7 business days upon receipt
    • Returns must be unworn, unaltered, and unwashed with all tags in place and in its original packaging
    • Upon receipt, the merchandise will be inspected before store credit is issued in the amount paid after discount or reward was applied to the returned items(s) (Excludes any original shipping charges paid by you and the return shipping costs)
    UPDATED 03/15/2019